Support & Feedback
osTicket
The most widely used open-source ticket software
Online | From CHF 15/Mo
osTicket Dashboard About osTicket
osTicket is a reliable and versatile platform for customer support. It bundles requests via email, phone and web form into a clear interface. Thanks to years of development, it is extremely stable and offers all the necessary features for professional ticket management without monthly per-user licence fees.
- ✓ Email-to-ticket conversion
- ✓ Custom fields
- ✓ Auto-responders & templates
- ✓ Comprehensive reporting
Why osTicket?
See how osTicket compares.
| osTicket | Zendesk | Zammad | |
|---|---|---|---|
| Swiss servers | ✓ | ||
| Cost | Flat rate | Per user | Flat rate |
| Stability | Very high | ||
| Price/mo | CHF 15 | from $ 55 | CHF 19 |
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Pricing for osTicket
Starter
CHF 15/Mo
- ✓ 1 instance
- ✓ Unlimited tickets
- ✓ Daily backups
- ✓ Email support
Business
CHF 39/Mo
- ✓ Multiple departments
- ✓ LDAP / AD integration
- ✓ Hourly backups
- ✓ Priority support