Support & Feedback
HelpRealm
A lightweight ticketing system for customer support
Online | From CHF 15/Mo
HelpRealm Dashboard About HelpRealm
HelpRealm is a no-frills ticketing system that focuses on the essential features. It helps you to organise, respond to and track customer enquiries efficiently. It’s the ideal solution for small businesses or sole traders who want to offer professional support.
- ✓ Email-to-ticket
- ✓ Customer Dashboard
- ✓ User assignment
- ✓ File attachments
Why HelpRealm?
See how HelpRealm compares.
| HelpRealm | Zendesk | Zammad | |
|---|---|---|---|
| Swiss server | ✓ | ✗ | ✓ |
| Costs | Fixed | Very high | Medium |
| Complexity | Low | High | Medium |
| Price per month | CHF 15 | from $55 | CHF 19 |
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Pricing for HelpRealm
Starter
CHF 15/Mo
- ✓ 1st instance
- ✓ Up to 5 agents
- ✓ Daily backups
- ✓ Email support
Business
CHF 39/Mo
- ✓ Unlimited agents
- ✓ Custom branding
- ✓ Hourly backups
- ✓ Priority Support