FreeScout Dashboard About FreeScout
FreeScout is the ideal open-source alternative to Help Scout or Zendesk. Manage customer requests in a shared inbox without having to pay per user. The interface is deliberately kept simple but offers all the professional features for modern customer support through numerous modules.
Why FreeScout?
See how FreeScout compares.
| FreeScout | Help Scout | Zendesk | |
|---|---|---|---|
| Swiss servers | ✓ | ✗ | ✗ |
| Open source | ✓ | ✗ | ✗ |
| Cost | Flat rate | Per user | Very high |
| Price/mo | CHF 15 | from $ 20 | from $ 55 |
Pairs well with FreeScout
Support & Feedback Chatwoot
Open-source omnichannel customer support platform
From CHF 19/Mo Details →
Support & Feedback Astuto
Collect and prioritise customer feedback
From CHF 15/Mo Details →
Support & Feedback Docassemble
Platform for guided interviews and document generation
From CHF 15/Mo Details →
Support & Feedback Feedbase
Feedback and updates for your projects
From CHF 19/Mo Details →
Pricing for FreeScout
Starter
CHF 15/Mo
- ✓ 1 instance
- ✓ Unlimited agents
- ✓ Daily backups
- ✓ Email support
Business
CHF 39/Mo
- ✓ All premium modules
- ✓ LDAP / SSO
- ✓ Hourly backups
- ✓ Priority support
All prices exclude VAT.