FreeScout Dashboard About FreeScout
FreeScout is the ideal open-source alternative to Help Scout or Zendesk. Manage customer requests in a shared inbox without having to pay per user. The interface is deliberately kept simple but offers all the professional features for modern customer support through numerous modules.
- ✓ Email tickets
- ✓ Push notifications
- ✓ Automation (auto-reply)
- ✓ Integrated knowledge base
Why FreeScout?
See how FreeScout compares.
| FreeScout | Help Scout | Zendesk | |
|---|---|---|---|
| Swiss servers | ✓ | ✗ | ✗ |
| Open source | ✓ | ✗ | ✗ |
| Cost | Flat rate | Per user | Very high |
| Price/mo | CHF 15 | from $ 20 | from $ 55 |
Pairs well with FreeScout
Support & Feedback Chatwoot
Open-source omnichannel customer support platform
From CHF 19/Mo Details →
Support & Feedback Astuto
Collect and prioritise customer feedback
From CHF 15/Mo Details →
Support & Feedback Docassemble
Platform for guided interviews and document generation
From CHF 15/Mo Details →
Support & Feedback Feedbase
Feedback und Updates für deine Projekte
From CHF 19/Mo Details →
Pricing for FreeScout
Starter
CHF 15/Mo
- ✓ 1 instance
- ✓ Unlimited agents
- ✓ Daily backups
- ✓ Email support
Business
CHF 39/Mo
- ✓ All premium modules
- ✓ LDAP / SSO
- ✓ Hourly backups
- ✓ Priority support